General Inquiries

Online Form: Fill out our WEP Contact Form and we will get back to you as soon as possible.

Phone: Contact the Administration main desk at 315-435-2260

Mon-Fri / 9:00am to 3:00pm

Office Locations

Metro Syracuse Wastewater Treatment Plant

650 Hiawatha Blvd West

Syracuse, NY 13204-1123

Administration

Phone: 315-435-2260

Mon-Fri / 9:00am to 3:00pm

Plumbing Control

Phone: 315-435-6614

Fax: 315-435-5425

Mon-Fri / 9:00am to 3:00pm

Fleet Services

500 Hiawatha Blvd West

Phone: 315-435-2260

Mon-Fri / 7:00am to 3:00pm

Henry Clay Wastewater Collections

7120 Henry Clay Blvd

Liverpool, NY 13088-5344

Environmental Laboratory and Collection System Maintenance

Phone: 315-435-5402

Mon-Fri / 8:30am to 3:00pm

Sewer Service Housecalls

Experiencing sewer issues? (315) 435-3157

Representatives are available 24/7/365 for immediate assistance and emergency sewer calls. For non-emergencies, check out Sewer Housecall FAQs or use the WEP Contact Form.

Vendors

Contact Onondaga County

Division of Purchase

Including bids, procurement policies, sales and services.

FOIL Requests

Contact Onondaga County

FOIL Records Center

Learn about the Freedom of Information Law (FOIL), log in and submit requests.