Transportation
There are local transportation options for adults and seniors to get around the community in a safe, caring, and affordable way. We understand each individual has different needs, if you have questions or concerns please contact Onondaga County Office for Aging at 315-435-2362, or call your local transportation service provider; see the list of providers in the link below.
Click the link below for a list of senior transportation options in Onondaga County.
Onondaga County Senior Transportation Services
Mission Statement: "Create and coordinate safe and affordable transportation options in Onondaga County for older adults and persons with disabilities, of any age, in order to improve and sustain quality of life."
United We Ride is supported by the New York State Department of Transportation, the New York State Office for the Aging and the Onondaga County Office for Aging in cooperation with the Syracuse Metropolitan Transportation Council (SMTC.)
The Syracuse Metropolitan Transportation Council is the state-designated Metropolitan Planning Organization (MPO) responsible for administering continuous and comprehension transportation planning for the Syracuse area.
Civil Rights (Title VI):
Onondaga County’s policy is to be fully compliant with local, state and federal civil rights laws, so that no one shall be excluded from participation in or denied the benefits of County programs due to discrimination based on race, color, national origin, gender or gender identity, sexual orientation, or disability. Any person who believes she or he has been discriminated against on the basis of on race, color, national origin, gender or gender identity, sexual orientation, or disability by Onondaga County (hereinafter referred to as Onondaga County) may file a civil rights complaint by completing and submitting the agency’s Civil Rights Complaint Form. Please submit this form in person at the address below, or mail this form to: Title VI Compliance Coordinator, Human Rights Commission, Onondaga County Suite 19 - Basement Level, 421 Montgomery Street, Syracuse, NY 13202
Transportation is one of the most pressing issues for seniors.
 
Being able to access low-cost transportation can be a real difference-maker for seniors. Where a person lives, be it urban, suburban or rural, can make a significant difference in the challenges facing older riders.
Onondaga County's Office for Aging provides funding, through the United We Ride program,
to meet the unique needs
of those aged 60 and older and persons with disabilities.
 
In order to maintain the highest level of service, the Office for Aging mails periodic evaluations to our United We Ride participants. Here are a few quotes:
“It is so helpful to now have transportation services to the rural areas of Onondaga County. I can finally get to my Doctor’s appointments affordably.”
“Every single one of the drivers I’ve had has been friendly and helpful and it’s so easy to reserve a ride in advance.”
“I strongly depend on United We Ride services. I’m in a wheelchair and my children are employed and I can’t jeopardize their jobs by asking them for a ride.”
“I used to feel isolated but now I get out almost every day to my Senior Center and to church each Sunday. Thanks to United We Ride, I have a new lease on life.”
 
The United We Ride Coalition Providers Include:
Canton Woods Senior Center
Catholic Charities of Onondaga County
Centro
Huntington Family Centers
Jordan-Elbridge Transportation (JET)
Laker Limo
Minoa Bridgeport Kirkville Area Ecumenical Council
Salvation Army Syracuse Area Services
Southwest Community Center a Syracuse Model Neighborhood Facility
Syracuse Dunbar Center
Syracuse Northeast Community Center
Westcott Community Center
Minoa Bridgeport Kirkville Area Ecumenical Council Bus Video
What is GoGoGrandparent?
A transportation partnership with New York State Office for the Aging & Uber/Lyft that makes it possible for seniors to book on-demand or scheduled rides, with just a phone call - no apps or smart phone required! You must live in Onondaga County and be age 60 years or older. The Onondaga Office for Aging will cover 100% of the cost of 2 round trip (or 4 one-way) rides per month, but first, you must be registered through our office. You may use this transportation service to go to Community Centers, visit loved-ones, fitness centers, medical appointments, shopping, volunteer activities and more!
** This program is currently at capacity; no new registrations can be accepted. **
 
NEWS
Transportation Services Fill Essential Need for Older Adults & Individuals With Disabilities - a Jack Arpey Spectrum News Report. Thanks to New York State Department of Transportation 5310 Grant Funding!
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