|
|
|
Future Plans
2009 Accomplishments
- Completed the first operational phase of the OCICS project by installing mobile radios and distributing portable radios to first responders in Onondaga County. Information regarding the status of the project can be found at http://esp.ongov.net/OCICS/.
- As part of the OCICS project added four new tower sites in Elbridge, Skaneateles, Lysander, and Jamesville to enhance county-wide radio communications.
- Obtained authorization to increase the 9-1-1 landline telephone surcharge from $.35 to $1.00 a month to fund emergency communication technology upgrades.
- Remained within the confines of the 2009 Adopted Budget.
- The Onondaga County Comptroller’s Office conducted a fiscal audit of the Department of Emergency Communications. The auditor’s final report stated, “Emergency Communications records appear to be accurate and complete and are in adherence to management’s policies and procedures in all material respects.”
- Interfaced the recently acquired camera feeds from the New York State Department of Transportation to enable call taking and dispatching staff to view the highway cameras.
- During 2009, 9-1-1 Center staff received 23,780 hours of new and in-service training.
- Moved the emergency generator for the 9-1-1 Back-up Operations Center to the roof of the Civic Center.
- Continued the program to hire and train sufficient new staff to allow the Department to reach our authorized full staffing level by conducting two training classes for new hires in 2009.
- Continued to work with the Onondaga County Health Department and the Department of Emergency Management to identify opportunities for State and Federal grant resources.
- Actively participated as members of CNYLEADS Technical and PROC (Policy Review & Oversight Committee) Committees.
- Updated the alarm monitoring system used to monitor alarms for County owned buildings to provide redundant capabilities at the 9-1-1 Center Back-up site.
- Participated in various Disaster Drills & Tabletop Exercises within the County and introduced concept of “tactical dispatchers” to support on-scene communications for major incidents.
- Met the New York State mandate that 90% of all calls be answered within 10 seconds.
- Participated in the successful Operation IMPACT program by providing dispatch services to the multi-agency police operation.
- Continued participation in Onondaga County’s Internet website by hosting our own Department pages to further our community education program and in conjunction with the Department of Information Technology developed a web access point to updated CAD information.
- Continued the community education program regarding proper use of the 9-1-1 emergency telephone number.
2010 Goals and Objectives
- Begin the Commission on Accreditation for Law Enforcement Agencies Re-accreditation process by completing an on-site audit by CALEA assessors. The second part of the Re-accreditation process, appearing before the CALEA Board for final Re-accreditation approval, will be completed early in 2011. The achievement of Accreditation signifies that we are meeting the highest national standards for communication centers as established by an independent body.
- Continue managing the capital project for the Onondaga County Interoperable Communications System (OCICS). Information regarding the status of the project can be found at http://esp.ongov.net/OCICS/
- Install an upgrade to the CAD system to make 9-1-1 Center operations more efficient and effective. The system upgrade is scheduled for early in 2010.
- Complete installation of the telephone equipment upgrade at the 9-1-1 Center Back-up Site.
- Continue the program to hire and train sufficient new staff to allow the Department to reach our authorized full staffing level.
- Assume management of the adjacent former Sheriff’s South Station/Fire Control building from the Division of Facilities Management.
- Continue working along with the Department of Information Technology and user agencies to develop and implement the new Multi-Agency Electronic Reporting Law enforcement Information Network (MERLIN) record system, which will replace the CHAIRS system, which has been in use since the 1970’s.
- Work with our regional partners to finalize the Tactical Interoperable Communications Plan (TICP) for handling emergency communications during joint operations and multi-jurisdictional incidents.
- Continue working with the five County (Onondaga, Madison, Cortland, Cayuga, and Oswego) regional consortium to establish an interoperable communication system within the region and throughout the State.
- Complete 800 MHz rebanding project.
- Continue to work with the Onondaga County Health Department and Emergency Management to identify opportunities for State and Federal grant resources.
- Continue the community education program regarding proper use of the 9-1-1 emergency telephone number.
- Investigate the feasibility of installing solar panels at 9-1-1 tower sites.
- Remain within the confines of the 2010 adopted budget.
|
|
|
