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Online Payments
Pay for Child Care, HEAP, Medicaid, Snap/Food Stamps, or Temporary Assistance

Community Partner Info
NOTE: OUR COMMUNITY PARTNER’S INFORMATION IS FOR PARTNERS OF DSS-ES & IS NOT DIRECTED FOR THE PUBLIC OR REGARDING INFORMATION ABOUT PUBLIC BENEFITS AND SERVICES.
THANK YOU

Commissioners Office
John H. Mulroy Civic Center
421 Montgomery St.
Syracuse NY, 13202

Hours:
Mon-Fri, 8am-4pm

 

Temporary Assistance (TA): How To Apply

How to Apply:

You can apply for Temporary Assistance, including emergency assistance, online at www.MyBenefits.NY.Gov or in person at 421 Montgomery Street, 2nd Floor.

 

For additional assistance, please call:

TA Intake: (315) 435-2825

TA Undercare: (315) 435-2877

 

How to Use Your Benefit Card to Get Supplemental Nutrition Assistance Program (SNAP) and/or Cash Benefits

To access forms and applications for TA, please visit our forms page.

Upload Your Documents using the NYDocSubmit App:

If you would like to upload your documents using the above mentioned app, please read the information provided in this link and then upload your documents as a secure means of efficiently providing documents to DSS.  The app is available in both the Apple App store and the Google Play store.


Limits:
For families with children, federal and state laws have changed. Assistance is now temporary and time-limited. Cash assistance will only be available for up to 60 months in a lifetime. Any month or part of a month, since December 1996, in which cash benefits were received, counts toward your time limit.

If you are on assistance, are employed, and your cash grant is minimal, you may want to request that your case be closed and save a full month of assistance to be used at a later date when need may be greater. If you need a child care subsidy, this can be guaranteed in this situation.

 
 

To Provide Feedback About the Disability Accessibility of An Onondaga County Department's Website, Click Here to Access the Department's Contact Page

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