• Child Care Time & Attendance (CCTA) Information
• Child Support Services Information
• Covid-19 Funeral Assistance
• Covid 19 Pandemic EBT (P-EBT) FAQ
• Day Care General Information
• Emergency Broadband Benefit Program Information
• HEAP Information
• Lifeline Information
• Medicaid COVID-19 Emergency FAQ
• Medicaid COVID-19 Fact Sheet
• Medicaid COVID-19 Fact Sheet 2
• Medicaid Tele-Health Fact Sheet
• Non-Parent Caregivers Information
• Pandemic EBT FAQ
• SNAP Emergency Allotment FAQ
• SNAP FAQ
• SNAP Programs General Information
• SNAP Work Requirements
• Temporary Assistance Employment Services Information
• Temporary Assistance (TA) Factsheet
• Utility Shutoff FAQ

Helpful Links & Videos

• Food Pantries and Meal Sites
• Navigating the ERAP Homepage
• Sample Voucher
• Snap Retailers
• Uploading Documents to Your NYS ERAP Application
• Understanding the Landlord Portal
• Understanding the NYS ERAP Program & Applying for Funding
• Using the Tenant Application & Uploading Documents
• 2020-2021 Onondaga County Employment Plan

Learn More...

Application Booklets:

• Accessing Applicant/Recipient Informational Books
• Important Changes in the Medicaid Program
• What You Should Know About Social Services Programs
• What You Should Know About Your Rights & Responsibilities
• What You Should Know If You Have an Emergency

• Child Care Policy & Billing Manual
• Children & Family Services Plan (2017)
• Consolidated Plan for Day Care
• Department of Social Services-Economic Security Manual
• Eviction Help
• How to Use Your Benefit Card to Get Supplemental Nutrition Assistance Program (SNAP) and/or Cash Benefits
• Proposed Class Action Settlement
• Proposed Class Action Settlement (Español)
• Renting to TA Clients Information Booklet
• Social Services Law 143-B
• USDA Non-Discrimination Statement