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Online Payments
Pay for Day Care, HEAP, Medicaid, Snap/Food Stamps, or Temporary Assistance

Commissioners Office
John H. Mulroy Civic Center
421 Montgomery St.
Syracuse NY, 13202

Emergency Assistance for Adults (EAA)

The EAA Unit evaluates the need for emergency financial assistance for SSI recipients. EAA authorizes benefits when necessary for true emergencies beyond the individual’s control. Examples of emergencies are:
 • replacement of SSI checks (usually due to burglary or theft and verified with a police report)
 • provision of emergency housing and emergency moving expenses
 • damages due to catastrophes such as fires or floods.
 • An EAA funded emergency shelter allowance is also available to persons who have AIDS or
   persons who have tested positive for HIV and have an HIV-related illness provided that certain eligibility criteria are met.

Who Is Eligible?
Over 18, on SSI and with a financial emergency that was beyond the individual’s control.

Hours: 8:00 a.m. to 4:00 p.m.

Referral process
Apply in person at Dept. of Social Services - Economic Security
421 Montgomery St., 2nd Floor, Syracuse, NY 13202.

If you have questions call (315) 435-2700, choose prompt 1, then prompt 3, and ask for the Supervisor of the Day.


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