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Medicare Advantage  
PLEASE NOTE THE FOLLOWING CHANGES AS OF 1-1-18: THE MEDICARE ADVANTAGE PART C HEALTH ADMINISTRATOR WILL CHANGE FROM UNITEDHEALTHCARE TO AETNA.  PART D PHARMACY COVERAGE WILL REMAIN WITH UNITEDHEALTHCARE, HOWEVER NEW ID CARDS WILL BE SENT FOR EACH. PLEASE BE SURE TO GIVE MEDICAL AND PHARMACY PROVIDERS YOUR NEW ID CARDS FOR ALL SERVICES AFTER 1-1-18.
Aetna UnitedHealthcare OptumRx

Administrator for Onondaga County

Medicare Advantage Part C Supplemental Medical Coverage of January 1, 2018

Aetna Customer Service - 1-800-307-4830

Pharmacy Administrator for Onondaga County Medicare Advantage Part D Prescription Plan as of January 1, 2018

UnitedHealthcare Customer Service - 1-888-556-6648

 

Q & A - Frequently Asked Questions regarding the Onondaga County Medicare Advantage plan
**PLEASE NOTE THAT THE RETIREE REIMBURSEMENT ACCOUNT (RRA) THROUGH OPTUM WILL NOT BE IN EFFECT AFTER JANUARY 1, 2018 AS THE NEW AETNA PART C PLAN HAS NO CO-PAYS FOR MOST SERVICES. THE DEBIT CARD ASSOCIATED WITH THIS ACCOUNT CAN NO LONGER BE USED AFTER JANUARY 1, 2018, HOWEVER MEMBERS CAN SUBMIT MANUAL CLAIM FORMS FOR REIMBURSEMENT OF 2017 EXPENSES THROUGH MARCH 31, 2018. CLICK HERE FOR CO-PAY REIMBURSEMENT FORM.  OPTUM CUSTOMER SERVICE FOR RRA ACCOUNT - 1-877-298-2322
 
Questions regarding 2016 or 2017 Medical Claims for the UnitedHealthcare Medicare Advantage Plan?  Contact UnitedHealthcare at 1-800-457-8506
 
 
 

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