| Provider Contacts |
Employee Benefits
11th Floor John H. Mulroy Civic Center
Syracuse, New York 13202
Phone: 315-435-3498 |
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| OnPoint Customer Service Unit (Excellus BC/BS) |
(800) 796-6747 |
| ProAct Customer Service |
(877) 622-8440 |
| ProAct Mail Order |
(866) 287-9885 |
| Davis Vision |
(800) 999-5431 |
| Aetna |
(800) 307-4830 |
| MVP HMO |
(888) 687-6277 |
| UMR Dental |
(800) 826-9781 |
| Lifetime Benefit Solutions (LBS)- Flexible Spending Claims |
(800) 327-7130 |
| Lifetime Benefit Solutions (LBS)- COBRA/Retiree Billing |
(877) 359-7840 |
| The Hartford - Long Term Disability |
(800) 523-2233 |
| UNUM - Short Term Disability Claims |
(800) 375-8226 |
| NYS Retirement System |
(866) 805-0990 |
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| Onondaga County Employee Benefit Division: |
(315) 435-3498 |
| Nicole Neilon - Employee Benefits Specialist |
(315) 435-3498 ext 4127 |
| Stacy Bach - Employee Benefits Specialist |
(315) 435-3498 ext 4155 |
| April Warrick - Employee Benefits Specialist |
(315) 435-3498 ext 4130 |
| Excellus/ONPOINT Representative at County |
(315) 435-3498 ext 4128 |
| Aflac - Policy Holder Questions: |
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| John Means- Plan Manager Email: JMeans@GrahamSuddoth.com |
(443) 895-1720 |
| Aflac - Claims & General Customer Service: Email:Admin@GrahamSuddoth.com |
(443 )797-9482 |
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