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DISTINGUISHING FEATURES OF THE CLASS
The work involves responsibility for supervision and record management of the Onondaga County Health Department Office of Vital Statistics. The processing of birth and death records is performed in accordance with the laws, policies and procedures mandated by New York State. The work requires the exercise of independent judgement in the application of prescribed procedures and methods in routine as well as extraordinary cases. Work is performed under the general supervision of an administrative superior, with direction received from the Commissioner of Health, who is the Onondaga County Registrar. General supervision is exercised over a number of subordinate staff. Does related work as required.
TYPICAL WORK ACTIVITIES
Supervise Office of Vital Statistics staff, including all aspects of timekeeping, performance evaluations, conflict resolution and assignment of duties.
Act as project manager for the implementation of enterprise content management in the Office of Vital Statistics, including document preparation, shipping and receipt, quality control, image verification and manipulation, staff training, record storage, archiving and documentation of the impact on operations.
Supervise the receipt, verification and processing of births, deaths and other vital records, as well as the issuance of certified copies of records and burial, removal and transit permits.
Act as liaison between the Office of Vital Statistics and the New York State Department of Health, the Funeral Directors Association and local hospital birth registrars.
Develop and enforce policies and procedures for vital statistic activities within Federal, State and County regulations and guidelines.
Balance daily receipts for cash, credit card and check payments.
Identify and implement program planning and quality improvement activities as appropriate.
Assist staff in answering in-person and telephone inquiries from the public requesting birth and death certificate documents or information related to these documents on a daily basis.
Order and maintain office supplies and equipment and requisition the repair of office equipment.
Participate in public health preparedness activities as trained and assigned.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Thorough knowledge of federal, state and local laws and regulations as they relate to vital statistics.
Good knowledge of the receipt, processing, indexing, filing and safeguarding of birth and death certificates and vital statistics.
Good knowledge of the principals and techniques of supervision.
Working knowledge of the Vital Statistics Law and pertinent Public Health Law.
Working knowledge of the principals of quality improvement.
Ability to plan, assign and supervise the work of a subordinate staff.
Ability to compile statistical data and prepare detailed reports.
Ability to communicate effectively, both orally and in writing.
Ability to supervise in a manner conducive to full performance and high morale.
Ability to identify opportunities for quality improvement, and to implement interventions as appropriate.
Ability to establish and maintain effective professional relationships with other agencies and the general public.
A) Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelorís degree and four (4) years of paid full-time work experience, or its part-time equivalent, involving office management, program management or database management, two (2) years of which must have been in a supervisory capacity.
12/2014 Date of Original Composition