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LIBRARY CLERK I
DISTINGUISHING FEATURES OF THE CLASS
The work involves the performance of various routine library clerical duties using an automated circulation system as assigned in the operation of the library. No prior knowledge of library procedures is required; on the job training is provided. Work involves data entry and retrieval from a specialized library system database, requiring skill and accuracy in the use of automated equipment. The work requires public contact and good customer service skills. Work is performed under direct supervision of higher level clerks or Librarians. May oversee pages and volunteers. Does related work as required.
TYPICAL WORK ACTIVITIES
Performs routine searches of and updates to computer records.
Issues borrowers cards according to library procedures.
Performs routine circulation, reserve and overdue functions.
Inspects returned materials for damage.
Provides information to public on circulation rules, policies, and procedures.
Makes and checks routine arithmetic computations.
Operates office machinery such as photocopiers, fax machines, computers, and self-check-out machines.
Arranges or files materials according to library filing rules.
Answers the telephone and takes messages.
Calls patrons to deliver messages or information on library materials.
Maintains confidentiality of library users’ records.
Attends staff meetings and contributes to work-related discussions.
Reads business emails on a regular basis to keep informed of updates, issues, and new or revised policies and procedures.
Keeps work areas neat and clean.
May transport books and/or library materials from one location to another within a building.
May be assigned responsibilities related to the collection, transmission and security of monies.
May be assigned responsibilities related to the opening and closing of the library facility.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Working knowledge of office terminology, procedures and equipment as applied to library clerical work.
Working knowledge of business arithmetic.
Working knowledge of library filing and shelving rules.
Ability to understand and follow oral and written instructions.
Ability to operate an alphanumeric keyboard such as a typewriter, terminal, or personal computer accurately.
Tact and courtesy in dealing with staff and public.
There are no minimum qualifications for this position.