During 2006 the Department of Emergency Communications continued our community education efforts. We continued our distribution of our pamphlet entitled, "The Facts About 9-1-1". This pamphlet includes answers to the most frequently asked questions regarding     9-1-1 Center operations including, "What happens when I dial 9 1 1?”, "Why do they ask me so many questions?”, and "What type of questions will they ask me?” This pamphlet is distributed to various community organizations, neighborhood watch groups, school groups, etc. Additionally, in conjunction with The Injury Control Center of Emergency Medicine at Upstate Medical University and Rural Metro Medical Services, we distributed a pamphlet entitled “Wireless 911 Calls: What to do, what to expect.” This pamphlet answers many of the most commonly asked questions regarding using a wireless telephone to call 9-1-1. The Department also still has a supply of telephone stickers printed with the 9 1 1 emergency telephone number and continues to distribute these stickers.

Speaking Engagements
During 2006 the Department continued our outreach to community schools and civic organizations by aggressively pursuing and soliciting requests from area schools, neighborhood watch groups, senior citizen groups and other civic organizations throughout the County for in house presentations. During 2006 our staff visited and gave 11 presentations.

9-1-1 Center Tours
During 2006 the Department of Emergency Communications conducted 23 tours of the 9 1 1 Communications Control Center. These tours included the Neighborhood Watch groups, police and fire departments, senior citizen groups, scouting groups, an amateur radio group, Syracuse University Master Program students, and New York State Homeland Security personnel.

Click Here to download the phamplet " The Facts About 911 "